November 2023

		As the vibrant colors of autumn slowly give way to the crisp, cool days of November, I find myself reflecting on the beauty of Vermont's transition from one season to the next. This time of year, affectionately known as "Stick Season," brings its own unique charm, as the foliage retreats and we prepare for the blanket of winter snow that will soon cover our picturesque landscapes. Stick Season, with its bare trees and clear, crisp air, serves as a reminder of the changes that occur in our surroundings, just as our telecom services continue to evolve and improve. We are making strides to ensure that you enjoy the very best in connectivity, even during the coldest Vermont winters. Thank you for choosing Waitsfield and Champlain Valley Telecom as your trusted telecommunications provider. Together, we'll embrace the changing seasons and the exciting progress that lies ahead. Warm regards, Eric Haskin President and CEO Waitsfield and Champlain Valley Telecom Stay Connected with the FCC Affordable Connectivity Program The Affordable Connectivity Program (ACP) is a Federal Communications Commission (FCC) program that helps ensure that households can afford the broadband they need for work, school, healthcare and more. The benefit provides a discount of up to $30 per month toward internet service for eligible households. Here are the ways your household can qualify for the Affordable Connectivity Program (ACP): Based on your household income If you or your child or dependent participate in certain government assistance programs such as SNAP, Medicaid, WIC, or other programs If you or your child or dependent already receives a Lifeline benefit For more information and to apply, visit wcvt.com/assistance. Come Join Our Team - We Are Hiring! When you become part of the Waitsfield and Champlain Valley Telecom family, you're joining a one-hundred-year old organization that values its employees and recognizes the important contribution each one makes to our company's success. Our progressive benefits and compensation package reflects the appreciation we have for our employees and rewards them for their commitment and dedication to our company. Managing a family-friendly atmosphere in a fast-paced industry can present challenges, but we keep a careful eye on workplace satisfaction and quality, as we do on product and customer service quality. We are looking for people who share our passion for excellence and are willing to grow with us in the future. We are an EOE (Equal Opportunity Employer). Current Job Openings: Telecommunications Service Technician Customer Service and Internet Support Associate For more information, click here. Waitsfield and Champlain Valley Telecom has approximately 70 employees serving our more than 16,000 customers in Vermont. WCVT offers a competitive salary and a comprehensive benefit package. Medical, Dental, Vision Flexible Spending Account (Medical and Dependent Care) 401K Retirement Plan With Employer Matching Contribution Life Insurance Short and Long Term Disability Paid Time Off Paid Holidays 16 hours of Paid Community Service College Tuition Reimbursement Health and Wellness Programs Win a $50 Gift Certificate to Sugarbush Resort We've got another great prize from a local business to raffle off. This month, we're raffling off a $50.00 gift certificate to Sugarbush Resort. The snow guns are blasting and opening day is projected for Saturday, November 18th! To be entered into the raffle, simply click the link below and leave your name and contact information. The drawing will take place on November 15th. Click here to enter for your chance to win! Beware of Phishing Scams: Protecting Your Account In recent times, cybercriminals have become more sophisticated in their attempts to deceive unsuspecting victims. One common tactic these malicious actors employ is phishing scams, where they impersonate trusted entities to steal personal information. We'd like to warn our customers about a new phishing attempt that has come to our attention. Some customers reported receiving an email that claimed to be from the "Gmavt Team." The message asserts that if the user does not confirm their email for the "new privacy security upgrade," their email account will be closed. While this may sound alarming, it is essential to be vigilant. How to Identify the Phishing Attempt: Check the Sender's Address: Verify the email address. In this case, the sender's address is likely to be suspicious and not from an official WCVT/GMA domain. Grammar and Spelling: Phishing emails often contain grammatical errors or awkward language. In the example provided, there is an unusual phrase, "account will be closed before these terms become effective." Urgent and Threatening Language: Scammers often use threatening language to induce panic, as seen in the message's warning about account closure. Hover Over Links: Before clicking on any links within the email, hover your mouse over them to see where they lead. In a phishing email, the link address may not match the official website. Protecting Yourself: Do Not Click on Suspicious Links: If you receive an email that appears suspicious, do not click on any links within the message. Verify the Sender: Contact us through official channels to verify the legitimacy of the email you received. Use Two-Factor Authentication: Enable two-factor authentication for added security on your Gmavt account. Remember that legitimate organizations will never ask for sensitive information, such as passwords or account details, through unsolicited emails. If in doubt, call us. Your online security is of utmost importance to us. Stay vigilant; together, we can help protect your account from phishing scams and other cyber threats. Introducing SmartHub Save time and money by managing your account at any time from anywhere! Manage Your Account - Your account information is all in one convenient place. Access it anywhere at any time. View & Pay Your Bill - View your charges, go paperless, and set up a one-time credit card, bank payment, or monthly automatic payment so you never have to worry about remembering a due date again. Report Service Issues & Outages - Contacting us has never been easier. If you are experiencing an outage at your location, you can report that through SmartHub and provide other important details, which help us identify the cause. Visit wcvt.com/smarthub for more information.

		Connecting our Communities - The WCVT Broadband Story Be sure to check out our latest video, "Connecting our Communities - The WCVT Broadband Story". We once again collaborated with local video production firm Mt. Mansfield Media to produce this updated video. In this video, we showcase our ongoing commitment to expanding and enhancing our rural fiber broadband network. Delve into the heart of our mission as we bridge the digital divide, ensuring that all residents have access to reliable high-speed internet. "Connecting our Communities" offers an inside look at the people, partnerships, and passion that drive our mission forward.

		Mountainfilm on Tour - Saturday, November 4th - Big Picture Theater & Cafe in Waitsfield Mountainfilm on Tour is returning to the Mad River Valley on Saturday, November 4th at the Big Picture Theater & Cafe for its annual showing! Mountainfilm on Tour brings a selection of culturally rich, adventure-packed and incredibly inspiring documentary films curated from the Mountainfilm festival. All ticket proceeds benefit The Waitsfield Children's Center to support their mission to provide high-quality, affordable childcare in the Mad River Valley. As a registered non-profit organization, their goal is to serve all families regardless of income. They strive to support the Mad River Valley's working families by keeping tuition affordable while retaining qualified teachers by paying them a fair living wage. The show kicks off at 7:00 p.m. - come early and enjoy the party! We are a proud sponsor of this event! For more information, visit: www.mountainfilm.org Mount Abe Craft Fair - Saturday, November 11th - Bristol Head to the Mount Abe Craft Fair for some pre-holiday shopping! There will be over 100+ vendors as well as a silent auction, bake sale and lunch. Proceeds support the school's celebration of the seniors as they approach graduation. Craft Fair takes place on Saturday, November 11th from 10:00 a.m. - 3:00 p.m. at Mount Abraham Union High School (220 Airport Drive) in Bristol. For more information, visit: www.mountabecraftfair.org The Big Kicker at Mt. Ellen - Saturday, November 18th - Sugarbush Resort Join Sugarbush at Mt. Ellen for the kick-off the 2023 - 2024 ski and ride season! There will be live music in the Green Mountain Lounge, a bonfire, rail jam at the bottom of Straight Shot, and pizza. Rail Jam on the bottom of Straight Shot, participants under the age of 18 will need parent present for waiver signature. For more information, visit: www.sugarbush.com

		One in a Billion Moments See some of the most unusual natural phenomena ever caught on camera in this amazing compilation video.		Cool Tools and Machines Watch how quickly common products can be made, from ice cream bars and pasta to suitcases and shoelaces.

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		5 Cheap and Easy Casseroles Try crowd-pleasers including King Ranch Chicken Casserole, French Onion Mac and Cheese, and Breakfast Casserole.		3 Sheet Pan Dinners These simple solutions to supper make cleanup a breeze. Learn the versatile recipe formulas as well as tips and tricks.

		Doggone Cute Grocery Shopping This adorable little girl carefully checks out her options at the grocery store while pushing her dog around in a doll stroller.		Meet a Record-Breaking Astronaut Dr. Frank Rubio lived on the International Space Station for 371 consecutive days, setting a record for a U.S. astronaut.

		Wash Windows Like a Pro Having clean, streak-free windows keeps your home looking its best. Find out the supplies, tools, and techniques to use.		Tips for Planting Fall Bulbs Plant now to enjoy flowers like tulips and daffodils in the spring. This video walks you through the process step by step.

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