Green 
Mountain Access
Creen Mountain Access
November 2009
TelephoneInternetCable TV
Monthly News

Veteran's Day Office Closing Reminder

A Reminder For AT&T Long Distance Customers

Champlain Valley Telephone Directory Closes November 20, 2009

Children's Halloween Party In Bristol A Huge Success!

And The Winner Of One Free Month Of High-Speed Internet Service Is…

Tutorials
Be Alert! - Bogus Holiday Ecards May Bring Bad Tidings

Ask The Help Desk – How can I Streamline My Online Searches?

Short Tutorial – Placing Photos Into Message Pane Of Holiday E-mails
Community Events
Farmers Market – November 14 - Hinesburg

Mt. Abraham Project Grad Craft Show – November 14 - Bristol

30th Annual Ski & Skate Sale – November 14-15 – Waitsfield

11th Annual Country Christmas Open House – December 5th – Mad River Valley

Holiday Market – December 5th - Richmond
Sites of the Month
Common Sense Media

Taste of Home

SMARxT Disposal
Technical Support
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During this hectic time of year, racing through the week becomes common for many of us. So in our November issue, we try to help you make the most of every minute. One thing you don't want to race through is maintaining your computer security. We begin with a reminder of how to prevent becoming the victim of cyber criminals that send bogus, and potentially harmful, e-cards. You'll also get tips for speeding up online searches, and learn to quickly place a photo in the message pane of an e-mail. As always, check out the Great Sites links to go straight to valuable tools and information
you may need this month.

We think you'll find the information contained in this newsletter to be a valuable tool for enhancing your Internet experience. As always, we appreciate your feedback and suggestions. Please send your thoughts, comments or questions to newsletter@greenmountainaccess.net.

- The Green Mountain Access Team
Aaron, Adam, Amanda, Eric, Kris,
Phil, Richard, Seth, Scott, and Tom

Monthly News

Veteran's Day Office Closing Reminder

The Waitsfield and Champlain Valley Telecom business office will be closed on Wednesday, November 11th in observance of Veteran's Day. To report a telephone or cable trouble, please contact our Repair Department 24 hours a day at 1-800-496-3393. Our after hours Internet technical support will still be available via telephone, so please don't hesitate to call if you need assistance. As always, you can reach us at: 802-496-8598 or 1-888-321-0815.


A Reminder For AT&T Long Distance Customers

Beginning with your November bill, your AT&T charges will no longer be included on your Waitsfield and Champlain Valley Telecom billing statement. If you would like to continue to receive one bill for your local, long distance and high-speed Internet services, Waitsfield and Champlain Valley Telecom offers Green Mountain Long Distance Service, with competitive flat-rate calling plans and the convenience of one bill for all your local and long-distance service charges. For more information, please contact our Customer Service Department at 1-800-496-3391 or visit us online at www.wcvt.com.


Champlain Valley Telephone Directory Closes November 20, 2009

Champlain Valley Telephone DirectoryWaitsfield and Champlain Valley Telecom customers are asked to take a moment to review their current directory listing(s) for the 2010 Champlain Valley Telephone Directory. Changes and or additions in the directory must be made by November 20, 2009. To make a change in the white pages, please contact our Customer Service Department at 1-800-496-3391. For yellow page advertising (business accounts), please contact Alan Jones at 802-496-8328.

The directory is distributed to approximately 35,000 households and businesses throughout the central Champlain Valley region. Special features including Community Interest Pages and online accessibility continue to make it the book of choice among locals. Click here to visit our online telephone directories.


Children's Halloween Party In Bristol A Huge Success!

Waitsfield and Champlain Valley Telecom hosted their 4th annual children’s Halloween party on Friday, October 30th at Holley Hall in Bristol. Approximately 200 people attended the spooktacular event. Children enjoyed games, face painting and making spooky crafts. Special thanks to the Bristol Recreation Department for use of Holley Hall. Also many thanks to the Waitsfield and Champlain Valley Telecom employees who volunteered their time to assist with the event.


And The Winner Of One Free Month Of High-Speed Internet Service Is…

Congratulations Darryl Smith for being this month’s winner of one-free month of high-speed Internet service. Darryl’s name was chosen at random from customers who completed our monthly Green Mountain Access technical support surveys.

Each month, one name is selected at random from customers who completed our online technical support or new user surveys. Survey requests are sent out via e-mail to customers after calling technical support, or establishing new service. So be sure to fill out those surveys!

Tutorials
Be Alert! - Bogus Holiday Ecards May Bring Bad Tidings

Cyber criminals take advantage of the increased number of legitimate e-cards sent during the holiday season to send out their own fraudulent, and potentially damaging, e-cards. These spammed messages may try to lure you into clicking on malicious links in order to compromise your PC with a Trojan horse or virus.

Be extra vigilant in the weeks ahead when you get an e-mail claiming, "You've received an e-card," unless you're certain it's from a trusted friend or family member. It only takes a moment to check out an e-card, and it could save you hours of headaches:

  • Examine the e-card notification closely before clicking on any links contained within it. Are there typos in the message? Does it lack a personalized greeting that identifies you by name? Those are warning signs.

  • Look at the link you're asked to click on in order to receive the e-card. If it ends in ".exe," it's an executable file—a file that automatically executes code to install and run programs and routines. A legitimate e-card will not have an executable file, so seeing one is evidence of a scam. Do not click on the link.

  • Check the headers of the e-mail to see if the Web address is different from the one displayed in your Inbox. If it is, this is another warning sign.

Should you receive an e-card notification containing one or more of these "red flags," do not click on the link. Simply delete the e-mail from your Inbox. In addition, continue to follow these basic security precautions:

  • Use a firewall.

  • Use antivirus and antispyware software and keep it up to date.

  • Never download or click on anything from any unknown source.

  • Don't accept an end-user agreement without reading the fine print first; you might inadvertently agree to install spyware or something else you don't want.

Exchanging holiday e-cards can be a wonderful part of the season. Just make sure you keep your eyes open before you open those e-card links.


Ask The Help Desk – How can I Streamline My Online Searches?

Question: It seems like it takes too long for me to find exactly what I'm looking for when I Google a topic. Do you have any tips on how to speed up the search process and make it more efficient?

Answer: Amid the growing Web clutter, it has become increasingly more challenging to wade through pages of search results to find the specific information you're really after. If you typically use search queries of just one or two words, try expanding the number to include additional words that more clearly define your parameters. Google also suggests the following:

  • Know what to eliminate. If you don't want a particular word to appear in your search results, use a minus sign right before that word. For example, if you want information on Paris, France, but you're not interested in Paris Hilton or Paris, Texas, use the query [Paris - Hilton -Texas].

  • Get to definitions quickly. Type in “define” followed by a word, and Google gives definitions from a variety of sources.

  • Narrow your sites. Let's say you want to read up on the economic stimulus but avoid news stories and commentary from bloggers. Search www.google.com/unclesam and your results will include content only from sites that end in .gov. Google also allows you to specify that your search results must come from a given website. For example, the query [iraq site:nytimes.com] will return pages about Iraq but only from nytimes.com.

Short Tutorial – Placing Photos Into Message Pane Of Holiday E-mails

If you plan to send your holiday greetings via e-mail (rather than snail mail) this year, you'll probably want to include a favorite photo along with your famous "here's what we did this year" letter. Keep in mind that you're not limited to using an e-mail attachment to send a photo. You can paste a photo directly into the message pane of the e-mail so there's instant impact when your family and friends receive it. Simply follow these steps:

Placing Photos into Message Pane Using ...
- E-mail Program: Outlook Express 6
- Computer Operating System: Windows XP

1. With Outlook Express open, create a new message by clicking your cursor arrow on the "Create Mail" icon.

2. Begin composing the e-mail message (addressing, filling in the subject line, and writing a message), and then click your cursor arrow at the location where you'd like to place the photo within your message. Click on "Insert" located on the menu bar. Select "Picture..." from the resulting drop-down menu.

3. When the Picture window opens, click the "Browse..." button to locate the photo you want to place.

4. Select the photo's file location (example: MyDocuments/Pictures/Summer09) and click on the photo to select it. Then click on the "Open" button.

5. Next, you can describe the photo for "text only" e-mail programs by placing your cursor in the "Alternate Text" field, typing in a description of the photo, and then clicking the "OK" button. The photo should now appear in your e-mail message.

6. Finally, complete your e-mail message and click the "Send" button.

Placing Photos into Message Pane Using ...
- E-mail Program: Windows Mail
- Computer Operating System: Windows Vista

1. With Windows Mail open, create a new message by clicking your cursor arrow on the "Create Mail" icon.

2. Begin composing the e-mail message (addressing, filling in the subject line, and writing a message), and then click your cursor arrow at the location where you'd like to place the photo within your message. Click on "Insert" located on the menu bar. Select "Picture..." from the resulting drop-down menu.

3. When the Picture window opens, select the photo's file location (example: MyDocuments/Pictures/Summer09) and click on the photo to select it. Then click on the "Open" button. (Note: the photo description (File name:) will automatically be entered for "text only" e-mail programs.) The photo should now appear in your e-mail message.

4. Finally, complete your e-mail message and click the "Send" button.

Placing Photos into Message Pane Using ...
- E-mail Program: Mozilla Thunderbird 2.0
- Computer Operating System: Windows XP, Windows Vista, and Mac OS X

1. With Thunderbird open, create a new message by clicking your cursor arrow on the "Write" icon.

2. Begin composing the e-mail message (addressing, filling in the subject line, and writing a message), and then click your cursor arrow at the location where you'd like to place the photo within your message. Click on "Insert" located on the menu bar. Select "Image..." from the resulting drop-down menu.

3. When the Image Properties window opens, by default the "Location" tab should be selected. Next, click on the "Choose File..." button to locate the photo you want to place.

4. The Select Image File window will open. Select the photo's file location (example: MyDocuments/Pictures/Summer09) and click on the photo to select it. Then click on the "Open" button.

5. The Image Properties window will reappear and the "Image Location:" field will contain the photo file path. Here you can describe the photo for "text only" e-mail programs by clicking on the "Alternate text:" radio button, typing in a description of the photo in the field provided, and clicking the "OK" button. The photo should now appear in your e-mail message.

6. Finally, complete your e-mail message and click the "Send" button.

Placing Photos into Message Pane Using ...
- E-mail Program: Apple Mail
- Computer Operating System: Mac OS X

1. With Apple Mail open, create a new message by clicking your cursor arrow on the "New Message" button.

2. Begin composing the e-mail message (addressing, filling in the subject line, and writing a message), and then click your cursor arrow at the location where you'd like to place the photo within your message. Click on the "Attach" button located on the message toolbar.

3. When the drop-down menu appears, navigate to the picture you would like to attach and then click on the "Choose File" button. The picture will appear in the message where your cursor arrow was placed. If you don't like it there, you can click and hold the photo to drag it to a new location.

4. Finally, complete your e-mail message and click the "Send" button.

Community Events

Farmers Market – November 14 - Hinesburg

The town of Hinesburg will hold an indoor market at the Hinesburg Town Hall in the center of town on two Saturdays, November 14th and December 12th from 9:00 am to 1:00 pm. Shoppers may purchase locally grown vegetables, sample produce and baked goods, and browse through a variety of artisan made goods just in time for gift giving for the holiday season. For more info e-mail doneganmaple@hotmail.com or call 482-4139.


Mt. Abraham Project Grad Craft Show – November 14 - Bristol

Bristol High School Graduation Craft Show & Silent Auction will be held at Mount Abraham Union High School on November 14 from 10:00 am – 3:30 pm. Handmade items, Vermont goods and silent auction; delicious lunch and bake sale. For more information call 802-453-8646 ext: 1.


30th Annual Ski & Skate Sale – November 14-15 – Waitsfield

Winter gear and wear for the young and the young at heart. Skis, boots, clothing, hats, sweaters, anything you could need for the whole family. This Waitsfield PTA sale is one of the oldest and largest sales in the northeast with the best deals in the industry. Waitsfield School, Rt 100 Main Street , Waitsfield. For more information contact Krissa Hammond at 496-3643 or visit www.wesskiskate.com.


11th Annual Country Christmas Open House – December 5th – Mad River Valley

Shop locally for your holiday gift giving. A one day shopping event where shoppers can receive prizes, treats, and great discounts. Avoid the big box shopping melee by supporting those shops that are locally owned and operated. Get a punch card at a merchant displaying the Participating Merchant door and visit 5 participating stores. Leave your card with the 5th merchant and be entered into a prize drawing! For more information visit www.madrivervalley.com or call 496-3409.


Holiday Market – December 5th - Richmond

Presented by the Richmond Area Business Association and the Town of Richmond, the holiday market will take place on Saturday, December 5, 2009 from 9:00 am – 3:30 pm at the following three Richmond locations: Richmond Free Library, Richmond Congregational Church, and the Richmond Town Hall. The event will feature over 30 vendors selling great holiday gifts, wreaths, a Silent Auction in the Town Hall to benefit the RABA Annual Scholarship Fund (closes at 3:00), Santa will be in the Library, and horse drawn wagon rides will run from 10:00 am – 12:00 noon. For more information visit http://richmondvermont.com/holiday-market.html or call Sherry Daniels at 434-3979 (evenings after 6 pm) or via e-mail at sdaniels2@cs.com.


To have your community event listed here, simply send an e-mail to newsletter@greenmountainaccess.net with "Community Event" as the subject. Our e-newsletter is typically published the second week of each month.

Sites of the Month
Common Sense Media

http://commonsensemedia.org - Common Sense Media is an organization that recognizes how prevalent media is—enough to become "the other parent" in kids' lives. Their website addresses the situation by providing information and reviews about movies, games, websites, TV, books, and music. You can search by age (2-17) or by media, and there are special sections for parents and educators. Check out community discussions on topics like Internet safety, digital citizenship, and safe social networking.


Taste of Home

http://tasteofhome.com - Here's a site that features the recipes you love—those handed down over generations and shared with family and friends. These are practical recipes because they come from regular cooks, not gourmet chefs. You'll find familiar ingredients, clear instructions, and colorful photos. Search for recipes for the holidays, or by ingredient or course. And don't forget to check out the videos on how to make a pie crust, poached eggs, quick and easy chili, and more!


SMARxT Disposal

http://smarxtdisposal.net - It might surprise you to learn that improper disposal of medications can have harmful effects on humans, wildlife, and waterways. SMARxT Disposal is a partnership between the U.S. Fish and Wildlife Service and two pharmaceutical associations. Their site describes the problems that can occur with traditional methods of medication disposal, and offers details about how to dispose of medications properly. Watch the informative video and check out the FAQs to learn more.

We hope you found this newsletter to be informative. It's our way of keeping you posted on the happenings at our shop.

Thanks for your business! Best regards,
GMA Tech Support Team
Green Mountain Access
Mechanicsville Rd Hinesburg, VT 05461
888-321-0815 (toll-free) 802-496-8598(local)

Green Mountain Access | Tech Support | Newsletter Archive

Green Mountain Access Waitsfield Telecom

(We have used our best efforts in collecting and preparing the information published herein. However, we do not assume, and hereby disclaim, any and all liability for any loss or damage caused by errors or omissions, whether such errors or omissions resulted from negligence, accident, or other causes.)

©2004 Cornerstone Publishing Group, Inc.