Green Mountain Access
Green Mountain Access
January 2012
Telephone Internet Cable TV
Monthly News
Help Us Serve You Better - Take Our Annual Online Survey

WCVT and GMA Martin Luther King Day Office Closing

WCVT in the Community

Win A $100 Gift Card to Sugarbush

And the Winner of One Free Month Of High-Speed Internet Service Is…

Business Spotlights

Welcome New Businesses

Two to View – A Couple Of Amazing Videos You Don't Want to Miss
Tutorials
Buyer and Seller Beware – Tips to Avoid Scams on Craigslist

This Month's FAQ – What's the Best Way to Transfer Files to My New PC?

Short Tutorial – Manually Clearing Your Browser History
Community Events
Mountain Top Film Festival - January 13 - January 19 – Waitsfield

Family Snowshoe Adventure - January 15 – Mad River Glen

CVAA and Neighbor to Neighbor (N2N) AmeriCorps – January 16 – Richmond

Snowman Building Contest – January 1 – February 25 - Bristol
Sites of the Month
Healthy Snacks

Practical Travel Search

Discover New Entertainment

Creative Project Funding

Share Memories
Technical Support
Do you need Tech Support?

Call:
1-888-321-0815
or 496-8598 7 Days a week, 24 hours a day

Complete online technical support form.

FAQs

You guys are great...my Comcast buddies in town are jealous.

.

Excellent service, keep up the great work.

Very professional representative and solution was quick.

Thank you for the excellent service.

Tech support is friendly, patient, and helpful so I don't believe improvement at this point is needed.

This experience was all I could ask for.  It's great to deal with someone local!

Always appreciate tech folks at green mountain access. And they are right down the road!

Just keep on keeping on. I'm a happy camper; thanks!

Nice to know you're there to help. Thanks.

The start of a new year is a great time to learn new things and explore new opportunities. To give you some help, this January issue contains Internet-related information and inspiration. Be sure to read the tips on avoiding scams on Craigslist, particularly if you plan to buy or sell on the site in 2012. If a new computer is in your future, check out the advice on how to transfer files from your old one. And everyone can benefit from knowing how to clear your browser history. There's pure fun waiting for you in Two to View, plus innovative ideas in Sites of the Month.

We think you'll find the information contained in this newsletter to be a valuable tool for enhancing your Internet experience. As always, we appreciate your feedback and suggestions. Please send your thoughts, comments or questions to newsletter@greenmountainaccess.net.

- The Green Mountain Access Team
Aaron, Adam, Amanda, Eric, Kris, Phil, Richard, Seth, Scott, and Tom

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Monthly News

Help Us Serve You Better - Take Our Annual Online Survey

We love receiving customer feedback and we are constantly making improvements to our services based on the feedback we receive from our customers.  In an effort to continue to meet your current and future telecommunications needs and serve you better, we ask that you please take a few moments to complete the following online survey.  Best of all, you will be entered for a chance to win an iPad2.  The drawing will be held on January 23, so be sure to complete the survey and get your name entered. 

CLICK HERE TO COMPLETE THE ONLINE SURVEY

Thank you in advance for your time,

Richard Pitonyak
Technical Support Supervisor


WCVT and GMA Martin Luther King Day Office Closing

Please note our Customer Service and local Technical Support office will be closed on Martin Luther King Day, Monday, January 16.  As always, our after hours Technical Support will still be available on the above dates, so please don't hesitate to call at: 1-888-321-0815 if you need assistance. 


WCVT in the Community

WCVT Holiday Giving Tree Distributes Gifts To Local Community Organizations
In the true spirit of the holiday and supporting our friends and neighbors, once again we coordinated our annual gift drive. Employees brought in gifts that were placed under our giving trees. Hundreds of gifts were collected and delivered to local community organizations for distribution to families throughout our service area.

If you have a community service project in the making and are looking for help contact Alan Jones, at 496-8328 or via e-mail ajones@wcvt.com to see if we can lend a hand.


Win a $100 Gift Card to Sugarbush

Each month, we raffle off a prize from a local business, so be sure to enter your name every month for your chance to win. Congratulations to Chris Tebbetts, last month’s winner of two lift tickets compliments of Bolton Valley Resort.  This month, we have another great prize from Sugarbush.  Win a $100 gift card to Sugarbush Resort.  The drawing will take place on January 17.  To be entered into the raffle, simply click this link and leave your name and contact information.


And the Winner of One Free Month of High-Speed Internet Service is…

Congratulations Charlie Goodman for being this month’s winner of one-free month of high-speed Internet service. Charlie’s name was chosen at random from customers who completed our monthly Green Mountain Access technical support surveys.

Each month, one name is selected at random from customers who completed our online technical support or new user surveys. Survey requests are sent out via e-mail to customers after calling technical support, or establishing new service. So be sure to fill out those surveys!


Business Spotlights:

BETTER TRAVEL – WAITSFIELD
Better Travel Better Travel is a local, full service travel agency owned and operated by Tom and Susanne Byrne. Tom and Susanne are experienced professionals both having extensive careers in the travel industry. Their agency is one of only a few independent owned agencies and serves clients throughout the United States. Have you ever been stuck at an airport because your flight was delayed or cancelled, or book a vacation that turned out not to be what you expected? Consider calling the experts at Better Travel where they say “Please Go Away…Often!” Better Travel is located in the Mad River Green Shopping Center in Waitsfield. They are open Monday – Friday, 9:30 a.m. – 5:00 p.m. Call and book your vacation today at 496-9900.

KELLEY CHIROPRACTIC – BRISTOL
Kelley Chiropractic Kelley Chiropractic provides general chiropractic treatment services to people of all ages. Owner Winfield Kelley, D.C. is a graduate of Palmer-West College of Chiropractic and specializes in chiropractic adjustments to relieve back and neck pain from acute and chronic conditions including auto and sports related injuries. As a holistic health care practitioner, Kelley advocates proper exercise, nutrition and offers whole-foods nutritional supplements. A mini-cardio gym is also available to patients after their treatment and by appointment. Kelley Chiropractic is located at 25C Main Street in Bristol. For more information, visit www.kelleychirovt.com or call 453-6010.


Welcome New Businesses

Buy local and support your friends, neighbors, and the community!

434-6677  All Systems Go
482-4946  Hinesburg Community Resource Center
482-5069  CMC Associates
482-6800  Blissworks
583-4022  4orty Bridge Boutique
759-2288  UtopiaVT


Two to View — A Couple Of Amazing Videos You Don't Want To Miss

Splish, Splash, Giggle, Giggle
click here for video
You just can't go wrong when you combine an adorable baby, bath time, and the family dog. More than two million people have checked out this incredibly sweet video, no doubt smiling along with the baby as they watched.

Flash Mob In Times Square
click here for video
Take a look at this popular video of a six-minute surprise celebration in New York City. The talented performers create one singular sensation as they sing and dance to music including the famous song from "A Chorus Line."

Tutorials

Buyer and Seller Beware – Tips to Avoid Scams on Craigslist

Craigslist, an online collection of location-based classified ads, can be great for finding sofas, apartments, and even jobs. But as with all online activities, there is the potential for misuse. Scammers can be found virtually everywhere, including Craigslist, and they're out to get your money in any way they can.

Some popular tactics include listing items that don't actually exist and getting you to pay for them; getting you to pay for your purchase through a phony escrow account; getting you to pay for items through Western Union or another service that doesn't trace the receiver; getting you to reveal bank account or other financial information; and offering to pay more for an item that you've listed, then getting you to send a refund that reveals your banking information.

Craigslist offers several tips for avoiding these scams, but the #1 piece of advice that will prevent 99 percent of all scams is to deal only with local folks, and meet them in person. Here are a few more rules:

  • Never send funds via a wire service such as Western Union or Moneygram.
  • Beware of fake cashier's checks and money orders.
  • Don't believe any guarantees "from Craigslist," since Craigslist is not actually involved in any transaction.
  • Never purchase an item or rent a living space you haven't seen.
  • Refuse to submit to credit or background checks until you know the potential employer or landlord is legitimate.

Source: http://www.craigslist.org/about/scams

For added protection, trust your instincts. Be wary of ads that look as though they were written by someone who does not use English as their primary language (check for spelling errors and awkward usage). Also make sure you are really on Craigslist; it's easy to make a typo and end up on a site that looks like Craigslist but is really a scammer site.


This Month's FAQ – What's the Best Way to Transfer Files to My New PC?

Question: I'm planning to get a new computer with Windows 7 and will need to transfer my files over from my old PC. What's the best way to do this?

Answer: The best way to transfer your files is to use the Microsoft tool designed specifically for this task, Windows Easy Transfer. With this tool, you can easily transfer user accounts, files and folders (including documents, photos, and music), and other information (such as Internet favorites, email messages, and program settings).

With Easy Transfer, you can decide how you want to pull the data from your old computer over to your new computer.

Your options are:

  • Through a network connection
  • Using a CD or other removable media
  • With a special cable (called the Easy Transfer cable) that you can order online or pick up at an electronics store

You'll need to start Easy Transfer on both computers, choose what information you want to transfer, and follow the instructions to complete the task.

Keep in mind you will still need to install applications on your new computer, such as the Microsoft Office suite, financial software, and any other programs you may have on your old system. Also note that transferring data can be a lengthy process; the actual time will vary depending on the method you choose (network, media, or cable) and the amount of data you have. For more information, visit the Microsoft Windows Easy Transfer page.


Short Tutorial – Manually Clearing Your Browser History

Your browser history is a handy tool when you want to quickly return to a recently visited webpage. But it can also become a privacy issue, which is why browsers provide the option of clearing your history. It's also a good thing to do regularly to help prevent the slowdown of your Internet and computer speeds due to the accumulation of cookies and offline webpages. To clear your browser history, simply follow the steps below for your browser and operating system.

Manually Clearing Your Browser History Using ...
Internet Browser: Internet Explorer 8
Computer Operating System: Windows XP

1. With Internet Explorer open, click your cursor arrow on the "Tools" menu and select "Internet Options" from the resulting drop-down menu.

2. The Internet Options window will open and the "General" tab should be selected. In the "Browsing history" section, click on the "Delete..." button.

3. The Delete Browsing History window will open. By default, some of the selections will be checked. Once you are satisfied that the appropriate selections have been made, click on the "Delete" button.

4. The "Delete Browsing History" progress box will appear to show you the deletion status.

5. Click the red X in the upper right corner to close the Internet Options window.

Internet Explorer 8 also gives you the option of automatically deleting your browsing history upon exiting from the program. To do this, simply follow these steps:

1. With Internet Explorer open, click your cursor arrow on the "Tools" menu and select "Internet Options" from the resulting drop-down menu.

2. The Internet Options window will open. While on the "General" tab and in the "Browsing history" section, check the box next to "Delete browsing history on exit."

3. Next, click on the "Apply" button to save your changes and then click on the "OK" button to close the Internet Options window.

Manually Clearing Your Browser History Using ...
Internet Browser: Internet Explorer 9
Computer Operating System: Windows Vista and Windows 7

1. With Internet Explorer open, click your cursor arrow on the button resembling a gear or cog on the right side of the tool bar, drop down to the "Safety" menu, and select "Delete Browsing History..." from the resulting drop-down menu.

2. The Delete Browsing History window will open. The box next to "History" should be checked. Uncheck any other items you do not want to delete, like Cookies.

3. Click on the "Delete" button. The "Delete Browsing History" pop-up box will appear showing you the progress of deleting your history and will close automatically when the process is complete.

Internet Explorer 9 also gives you the option of automatically deleting your browsing history upon exiting from the program. To do this, simply follow these steps:

1. With Internet Explorer open, click your cursor arrow on the button resembling a gear or cog on the right side of the tool bar and select "Internet Options" from the resulting drop-down menu.

2. The Internet Options window will open. While on the "General" tab and in the "Browsing history" section, check the box next to "Delete browsing history on exit."

3. Next, click on the "Apply" button to save your changes and then click on the "OK" button to close the Internet Options window.

Manually Clearing Your Browser History Using ...
Internet Browser: Mozilla Firefox 8.0.1
Computer Operating System: Windows XP, Windows Vista, Windows 7, and Mac
OS X

1. With Firefox open, click your cursor arrow on the "Tools" menu and select "Clear Recent History..." from the resulting drop-down menu.

2. The Clear Recent History window will open. Click the down arrow next to "Details" and verify that the box next to "Browsing & Download History" is checked.

3. From the drop-down menu next to the "Time range to clear:" field, choose from the five items listed: "Last Hour," "Last Two Hours," "Last Four Hours," "Today," or "Everything."

4. Click on the "Clear Now" button.

Manually Clearing Your Browser History Using ...
Internet Browser: Safari 5.0.5
Computer Operating System: Windows XP, Windows Vista, Windows 7, and Mac
OS X

1. With Safari open, click your cursor arrow on the "History" menu and select "Clear History" from the resulting drop-down menu.

2. A pop-up box will appear asking, "Are you sure you want to clear history? You can't undo this action." There is also an empty check box next to "Also reset Top Sites." Check the check box and then click on the "Clear" button.

Manually Clearing Your Browser History Using ...
Internet Browser: Google Chrome 16
Computer Operating System: Mac OS X 10.6

1. With Chrome open, click your cursor arrow on the "History" menu and select "Show Full History" from the resulting drop-down menu.

2. When the "History" window opens, click on the "Edit items..." link to the upper right.

3. Click the "Clear all browsing data..." button at the top of the list of links in Chrome's history.

4. Close the window when you're finished.

Manually Clearing Your Browser History Using ...
Internet Browser: Google Chrome 16
Computer Operating System: Windows XP, Windows Vista, or Windows 7

1. With Chrome open, click your cursor arrow on the "Tools" icon that is shaped like a wrench on the right of the menu bar and select "History" from the resulting drop-down menu.

2. When the "History" tab opens, click on the "Edit items..." link to the upper right.

3. Click the "Clear all browsing data..." button at the top of the list of links in Chrome's history.

4. Close the tab when you're finished.

Community Events

Mountain Top Film Festival - January 13 - January 19 – Big Picture Theater, Waitsfield

There are so many areas of struggle, inequality and injustice but there is also a growing global community that is standing up to power. Be inspired by Sampat Pal Devin from "Pink Saris" who stands up for herself and others in India, or learn from Harry Belafonte how to never give up hope for a more just world. Travel inside a Vermont prison and learn how incarceration affects our families and communities, or go deep into the jungle of the Congo to find out where the metals for your electronics come from. Fight with the protesters in Iran or live through the story of a Miral, a Palestinian woman who grows up in a country torn apart by conflict. For more information and a complete schedule visit www.mountaintopfilmfestival.com or call 496-8994. 


Family Snowshoe Adventure - January 15 – Mad River Glen

A special outing for families. While snowshoeing on easy terrain, explore the flora and fauna of the slopes. Appropriate for ages 5 and up. 10:30 AM and 1:30 PM Cost is $25 adult $15 junior $65 for a family of four. For more information, visit this link.


CVAA and Neighbor to Neighbor (N2N) AmeriCorps – January 16 – Richmond

Members are celebrating Martin Luther King Jr. Day 2012 by bringing the community of Richmond together. Every year, AmeriCorps Members coordinate a community-building project in honor of Martin Luther King Jr. Day. On Monday, January 16, 2012, CVAA and N2N members will host Seniors Dance Around The World: A Martin Luther King Jr. Day Celebration at Richmond Elementary School from 1:00-4:00PM. This event will bring the senior community together with food, fun, music, dancing, and Zumba Gold. Refreshments will be provided by local restaurants and businesses. Zumba Gold will be instructed by Deb Matthews at 1:30 and 2:30PM. Transportation to Richmond Elementary School may be provided for attendees. To request transportation, or for more information, call Liz Dana at 802-865-0360 ext.1048 or e-mail ldana@cvaa.org.


Snowman Building Contest – January 1 – February 25 - Bristol

Let it snow, Let it snow, Let it Snow! Gather up all the creativity you can and start building! First Annual Bristol Recreation Department Snowman Building Contest. If you think you build the best snowman in your neighborhood, then we have a contest for you. (No yard? Come to the Town Green.)  From January 1st to February 25th, anytime it snows build a snowman. Take a picture of the builders and the snowman, include the names of all builders and contact information.  Prizes will be awarded for the following two categories: Classic Snowman and Snow Sculptures. (All entries must be family friendly.)  From Feb 26-March 1st visit www.bristolrec.org and vote for your favorite snowman.  The winners will be announced on March 3rd at 10am Bristol Town Green.  For complete details, visit www.bristolrec.org or email bristolrec@gmavt.net.

Sites of the Month

Healthy Snacks

http://realsimple.com/healthysnacks
Love to nibble between meals but worried your snacking habit will ruin your New Year's resolution to lose weight or eat healthier? This site serves up over 40 snack recipes that are low in calories and fat, yet high in fiber and protein. And good news--you'll be pleased to see some of your favorites here including cookies, popcorn, and even a latte.


Practical Travel Search

http://hipmunk.com
Sure, you can sort flight options by the usual categories of price, duration, and arrival and departure times. But in addition, this travel search site lets you sort by "agony." A visual timeline makes it easy to see your choices from least to most agonizing, and to sort by other criteria as well. Use the hotel function to find details on hotels and their surroundings.


Discover New Entertainment

http://tastekid.com
Here's an easy way to discover new music (as well as books, movies, and TV shows). Just enter one of your favorites and get back a list of others you might like. You can even do "cross-searches" such as getting music suggestions by entering your favorite movie. Click the links to learn more about each suggestion, then comment, search for additional recommendations, and share on social media.


Creative Project Funding

http://kickstarter.com
On Time magazine's list of the 50 Best Websites of 2011, Kickstarter is a funding platform for creative projects. Browse the site to learn about ventures that just might be the next big thing in art, fashion, film, or music. Check out the featured projects, or search by category or city. If you see an interesting project, you can contribute as little as $1 to its development.


Share Memories

http://proust.com
This site is like a virtual, ongoing holiday dinner where friends and family can share memories, thoughts, and aspirations. Learn more about your loved ones by asking questions like, "What is the most valuable piece of advice you ever received?" Or respond to questions yourself, then share your answers. View your stories and those of others as a book, list, map, or timeline.

We hope you found this newsletter to be informative. It's our way of keeping you posted on the happenings at our shop.

Thanks for your business! Best regards,
GMA Tech Support Team
Green Mountain Access
Mechanicsville Rd Hinesburg, VT 05461
888-321-0815 (toll-free) 802-496-8598(local)

Green Mountain Access | Tech Support | Newsletter Archive

Green Mountain Access Waitsfield Telecom

(We have used our best efforts in collecting and preparing the information published herein. However, we do not assume, and hereby disclaim, any and all liability for any loss or damage caused by errors or omissions, whether such errors or omissions resulted from negligence, accident, or other causes.)

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