Green Mountain Access
Green Mountain Access
February 2015
Telephone Internet Cable TV
Monthly News

Take Our Annual Online Survey

Introducing MyBackup From Green Mountain Access

President's Day Office Closing

Win A $50 Gift Certificate To The Old Brick Store

WCVT In The Community

And The Winner Of One Free Month Of High-Speed Internet Service Is...

More

Two To View — A Couple Of Amazing Videos You Don't Want To Miss

Go Pinterest-ing! - Cool Stuff To Pin On Your Pinterest Boards

Featured Apps - These Are Well Worth A Look

Tutorials

Scam Alert - Watch Out For Tech Support Scams

Short Tutorial - How To Perform A Search On Twitter

Community Events

All About Bears Snowshoe Hike – Saturday, February 7 – Mad River Glen

Friends of the Richmond Free Library Book Sale – Friday and Saturday, February 13 – 14 - Richmond

Local Artisan Market – February 14 - 16 - Timbers Restaurant at Lincoln Peak, Sugarbush

Tablets and Smartphones Tips and Tricks – Thursday, February 19 – Holley Hall, Bristol

Sites of the Month

Find Solutions To Product Problems

Check Out These Valentine's Videos

Get Your Foodie Fix

Technical Support
Do you need Tech Support?

Call:
1-888-321-0815
or 496-8598 7 Days a week, 24 hours a day

Complete online technical support form.

FAQs

I'm very happy with the service and even happier that you are local.

Your service is excellent.

I appreciate both the quick response and the expertise and effort of your technician.

Your service is excellent!

Thank you for great service!

You guys are great in every way!!!

Always have had great service whenever we have called.

We think you'll find the information contained in this newsletter to be a valuable tool for enhancing your Internet experience. As always, we appreciate your feedback and suggestions. Please send your thoughts, comments or questions to newsletter@gmavt.net.

- The Green Mountain Access Team
Aaron, Adam, Amanda, Eric, Kris, Phil, Richard, Seth, and Scott

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Monthly News

Last Chance: Be Sure To Take Our Annual Online Survey For Your Chance To Win An iPad Mini

If you haven't already done so, be sure to complete our annual online customer satisfaction survey. If you have already completed the survey we truly appreciate your feedback. We are constantly making improvements to our services based on the feedback we receive from our customers. Just for filling out the survey, you will be entered for a chance to win an iPad Mini.  The drawing will be held on February 9, so be sure to complete the survey and get your name entered. 

Click Here To Complete The Online Survey

Click here for contest rules.


Introducing MyBackup From Green Mountain Access


MyBackup is the ultimate backup solution for home users. It will safely and automatically back up your files and store them securely at an offsite location. You gain peace of mind knowing your files are safe and readily accessible to you from anywhere via the Internet. Here’s what your MyBackup subscription provides:

  • Secure encryption - Your data is protected using top-rate 256-bit encryption.
  • Ease of use - Simply select which files to backup and MyBackup does the rest.
  • Backup any file - Online backup of any file you want — no exceptions.
  • Automatic backup - Automatic backup of all selected files and folders — every day.

How MyBackup Works
Once you install MyBackup on your computer, you can then choose the folders you wish to back up. Your files are encrypted and transferred to our state-of-the-art storage centers via a safe connection. We even maintain a second copy of all files in a separate geographical location for double protection. It's that easy.

Priceless Protection For A Very Low Price
MyBackup is priced at just $3.95/month, which includes up to 1 Terabyte of storage and unlimited devices which is an incredible value for the protection of your valuable files.

Try It Free For 30-Days
To order, simply log into the Application Portal using your GMA email address and password and click on My Backup in the App Launcher and follow the installation instructions. To order, simply log into the Application Portal using your GMA email address and password and click on the New Apps tab at the bottom of the App Launcher and select My Backup. Then simply follow the installation instructions. For more information, give us a call at 800-496-3391 or send us an email to learn more about MyBackup.


President's Day Office Closing

Please note our Customer Service and local Technical Support office will be closed on in celebration of President's Day, Monday, February 16.  As always, our after hours Technical Support will still be available on the above dates, so please don't hesitate to call at: 1-888-321-0815 or email support@gmavt.net if you need assistance. For a great educational site to learn more about each of our President’s, visit http://www.whitehouse.gov/about/presidents.


Win A $50 Gift Certificate To The Old Brick Store In Charlotte

Each month, we raffle off a prize from a local business, so be sure to enter your name every month for your chance to win. Congratulations to last month's winner, Lisa Barrett who won a $50 gift certificate to Richmond Home Supply. This month we have another great local prize, a $50 gift certificate to the Old Brick Store in Charlotte. To be entered into the raffle, simply click the link below and leave your name and contact information. The drawing will take place on February 23.

Click here to enter for your chance to win.


WCVT In The Community

A Look Back At 2014 Giving
Giving back to the communities we serve has always been an important part of who we are at Waitsfield and Champlain Valley Telecom. After all, our customers are also our friends and neighbors. We were honored to support, through volunteer hours and financial donations, these community service activities and organizations last year:

  • Vermont Foodbank
  • Our Community Cares Camp in Richmond
  • Bristol Playground Build
  • Bristol 4th of July Parade
  • Bristol Pocock Rocks Festival
  • Children ’s Bristol Halloween Party
  • Eunice B. Farr Incentive Award Scholarships
  • Fill a Back Pack Program
  • Giving Tree
  • Hunter Safety Courses
  • Local Schools, Chambers, and Civic Organizations
  • Mad River Path Association
  • Mad River Valley Community Easter Egg Hunt
  • Mad River Valley Little League
  • Red Cross Blood Drives
  • Relay for Life
  • Richmond Area Little League
  • Vermont Festival of the Arts
  • Vermont Food Bank and 14 Food Shelves in Service Area
  • Vermont Odyssey of the Mind
  • VT Special Olympics
  • … and many more!

WCVT to Hold Blood Drive on Tuesday, March 24th
Red CrossWaitsfield and Champlain Valley Telecom will hold a Red Cross blood drive from 12:00 p.m. to 5:30 p.m. at our main business office located on Route 100 in Waitsfield (across from Waitsfield Elementary School).   For more information, please call 496-3391 or contact the Red Cross at 1-800-GIVE-LIFE or online at www.redcrossblood.org.

Watch Our Video - Connecting Family, Friends, And Neighbors

WCVT Video

Being a local business means that our customers are also our neighbors and friends. At Waitsfield and Champlain Valley Telecom, we feel strongly that community involvement is not just a nice thing to do; it is the right thing to do. If you have a community service project in the making and are looking for help, contact Alan Jones at 496-8328 or via email ajones@wcvt.com to see if we can lend a hand.


And The Winner Of One Free Month Of High-Speed Internet Service Is...

Congratulations Pam Hart for being this month’s winner of one free month of high-speed Internet service. Pam's name was chosen at random from customers who completed our monthly Green Mountain Access technical support surveys.

Each month, one name is selected at random from customers who complete our online technical support or new user surveys. Survey requests are sent out via e-mail to customers after calling technical support or establishing new service. So be sure to fill out those surveys!

Monthly News

Two to View — A Couple Of Amazing Videos You Don't Want To Miss

Cop Sings Along to Taylor Swift Song
click here for video
While on patrol, a cop sings and moves to Taylor Swift's "Shake It Off," and his arresting version of the hit song is caught on the dashcam.


Even Top Athletes Need A Lift

click here for video
Forget water, Gatorade, and the other usual sports drinks. Serena Williams confirms that it's allowed, then orders an espresso during a tennis match.


Go Pinterest-ing! - Cool Stuff To Pin On Your Pinterest Boards

Pinterest is a pinboard-style photo-sharing website that allows users to create and manage theme-based image collections such as events, interests, and hobbies. Users can browse other pinboards for images, 're-pin' images to their own pinboards, or 'like' photos. Here are some links to some:

Colorful And Delicious Valentine's Day Treat
http://www.pinterest.com/pin/291537775853625809/

Chomp On Chewy Chocolate Cherry
http://www.pinterest.com/pin/291537775853626106/

Ordinary Lampshade Becomes Night Sky
http://www.pinterest.com/pin/291537775853625912/

You haven't started pinning on Pinterest yet and you want to get started? To learn more visit http://about.pinterest.com/en or to sign up, go here https://pinterest.com/join/signup/.


Featured Apps - These Are Well Worth A Look

GasBuddy - FREE
http://www.gasbuddy.com/GasBuddyMobileApps.aspx
Whether gas prices are up or down, GasBuddy helps you find the cheapest place close to your location to fill up. You can also earn points by reporting gas prices.

Trivia Crack - FREE
http://www.triviacrack.com/en
Test your knowledge of art, science, sports, geography, history, and entertainment. Play against friends or random opponents, then track your wins and stats.

Tagwhat - FREE
http://www.tagwhat.com/index.php
Get "hyperlocal" information -- from other users and online sources -- about deals and events from places near your location, anywhere in the world.

Tutorials

Scam Alert - Watch Out For Tech Support Scams

When you communicate with tech support, you want them to help you solve computer problems, not create them! Yet, that's exactly what scammers pretending to be tech support personnel are doing.

Here's how it works: Pop-up ads claiming to sell fixes for your computer lead you to a website to download the software. The website includes a phone number for you to call to "register" the software. When you call, the person on the other end of the line requests information, such as passwords or remote access to your computer. Using remote access, they "examine" your computer and tell you that it has problems that need additional "solutions." They then ask for your credit card number to purchase these so-called solutions that don't actually do anything. While they're at it, they may infect your computer with malware or use your financial information to commit credit card fraud.

In a variation of this scam, tricksters call you and claim that they're on the tech support team at Microsoft or another well-known company. They go through the same process of accessing your computer, getting credit card or other information, and then causing trouble.

To protect yourself, follow these tips:

~Never give access to your computer to someone who calls you out of the blue.

~To contact tech support, call the number you already have for your hardware or software.

~Never provide credit card information, passwords, or other sensitive data to someone claiming to be a tech support representative.

~Protect your computer from viruses.

~Learn how to avoid identity theft.

If you fear you may already have been a victim, check your computer for malware, change passwords you may have given out, and reverse any associated credit card charges.


Short Tutorial - How To Perform A Search On Twitter

Your Twitter timeline is great for helping you stay updated, entertained, and connected. But did you know you can also search the entire Twitterverse for information? Here's how it works:

~Locate the search box at the top of your Twitter home page or app.

~Type in your search term and enter.

~The results will reflect everything on Twitter, including tweets and users.

~In the full version, narrow the results by choosing from the selections in the left-hand column. If you're using the app, view these selections by tapping the "refine results" icon at the top of your screen.

~As an alternative search method, click or tap a hashtag within a tweet to find all tweets with the same hashtag.

With 300,000 new tweets posted each minute, it's likely you'll find what you're looking for!

Community Events

All About Bears Snowshoe Hike – Saturday, February 7 – Mad River Glen

This event takes place at Mad River Glen on Saturday, February 7 at 10:20am. Have you seen the bear hair on the “Black Bear” snowshoe trail sign, or the bite marks on the Kent Thomas Nature Center? Mad River Glen has many of the habitat requirements for bears, who have long made it their home. Discover facts and lore about this incredible large mammal of our forests. For more information on Mad River Glen's naturalist programs and events, visit www.madriverglen.com.


Friends of the Richmond Free Library Book Sale – Friday and Saturday, February 13 – 14 - Richmond

Come to the Friends of the Richmond Free Library Book Sale and help support library programs such as summer art classes, performers, and special acquisitions. Live music, bake sale, great Raffle. Love Your Library! Dates: Pre-Sale - Friday, 2/13, 6-8pm; Saturday Book Sale, 2/14, 9am-3pm.


Local Artisan Market – February 14 - 16 - Timbers Restaurant at Lincoln Peak, Sugarbush

Join Sugarbush in celebrating the local treasures of Vermont and New England during their Local Artisan Market event series. The event will be located at Timbers Restaurant at Lincoln Peak from noon - 6:00pm and will feature local artists throughout the winter season. Meet the artists and purchase their work. For more information, visit www.sugarbush.com.


Tablets and Smartphones Tips and Tricks – Thursday, February 19 – Holley Hall, Bristol

Our own Kris Merchant will teach a class on tablets and smartphones in partnership with the Bristol Recreation Department. The class will take place on Thursday, February 19 from 6:30 - 7:30pm. This class will cover syncing contacts and emails across devices including a review of various streaming products, online documents and video. For more information or to register, visit www.bristolrec.org.

Sites of the Month

Find Solutions To Product Problems

http://manualsonline.com

Sometimes a product problem is easy to fix -- if you know how to find the solution. ManualsOnline provides access to over 700,000 product manuals so you can quickly solve problems. For a human touch, access the user community. You can also sign up for helpful product-specific newsletters and tools.


Check Out These Valentine's Videos

http://history.com/topics/valentines-day/history-of-valentines-day/videos

Curious about the origins of Valentine's Day? What goes on in the brain during heartbreak? Or how the kissing styles of men and women differ? As you get ready to celebrate the year's most romantic holiday, stop by this site to watch videos that will answer these questions and more.


Get Your Foodie Fix

http://restaurant.org/News-Research/Research/What-s-Hot

Move over, Iron Chef! Members of the American Culinary Federation have offered their views on the hottest menu trends for 2015, and this National Restaurant Association site reveals the results. Watch the video for an overview or read one of several PDFs and articles to get detailed "what's hot" info.


Bigger Isn't Always Better

We hope you found this newsletter to be informative. It's our way of keeping you posted on the happenings at our shop.

Thanks for your business! Best regards,
GMA Tech Support Team
Green Mountain Access
Mechanicsville Rd Hinesburg, VT 05461
802-496-8598(local)

Green Mountain Access | Tech Support | Newsletter Archive

Green Mountain Access Waitsfield Telecom

(We have used our best efforts in collecting and preparing the information published herein. However, we do not assume, and hereby disclaim, any and all liability for any loss or damage caused by errors or omissions, whether such errors or omissions resulted from negligence, accident, or other causes.)

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