Green Mountain Access
Green Mountain Access
February 2010
TelephoneInternetCable TV
Monthly News
Look for the Book - 2010 Champlain Valley Telephone Directories Now Available!

Your New Community Portal – The Place To Go When You Need To Know!

And The Winner Of One Free Month Of High-Speed Internet Service Is…
Business Spotlights
Mint Restaurant /The Tea Store – Waitsfield

Hear Clear in Vermont – Bristol
Tutorials
Caution! Warning About Counterfeit And Pirated Software

Ask The Help Desk – What Are Hashtags And How Do I Use Them?

Short Tutorial – Changing The Sound Of E-mail Notification
Community Events
A Prairie Home Companion, Live in HD at Town Hall Theater – February 4 - Middlebury

15th Annual Burlington Penguin Plunge – February 6 -Burlington

Battle For Burlington – February 20 - Bolton Valley Ski Resort

Moose on the Loose Snowshoe Trek – February 27 Mad River Glen
Sites of the Month
Lend a Hand in Haiti

Celebrate Black History Month

Hot Site for Chili Lovers
Technical Support
Do you need Tech Support?

Call: 1-888-321-0815 or 496-8598
7 Days a week, 24 hours a day

Complete online technical support form.

FAQs

You're all awesome! I'm so glad you are my LOCAL provider!
Your service is so far superior to others that I can only suggest we congratulate you.
Over the years, I have found ALL your technicians to be extremely helpful and courteous. Probably the best service and support of any service I have.
Your tech service & support is outstanding.
The service that I received was excellent.

We think you'll find the information contained in this newsletter to be a valuable tool for enhancing your Internet experience. As always, we appreciate your feedback and suggestions. Please send your thoughts, comments or questions to newsletter@greenmountainaccess.net.

- The Green Mountain Access Team
Aaron, Adam, Amanda, Eric, Kris,
Phil, Richard, Seth, Scott, and Tom

Monthly News
Look for the Book - 2010 Champlain Valley Telephone Directories Now Available!

New PhonebooksLook for the Books - 2010 Champlain Valley Telephone Directories Now Available! The 2010 Champlain Valley and Addison County telephone directories are now available. New this year is the Chittenden East Directory, an enhanced version of the Champlain Valley Telephone directory covering the towns of Richmond, Bolton, Huntington, Jericho, Underhill, Hinesburg, Charlotte and Williston. The new directory will fill a long served need in providing Chittenden East school district with a local community telephone directory. All three directories include white and yellow page information, community information such as street maps, hiking and biking trails, school information, area happenings, and much more. This year’s cover features the West Bolton Golf Course with Camel's Hump and Robin's Mountain in the background, courtesy of Alpine Web Media, LLC. View online versions of the directories at www.vermontphonebooks.com. For more information on our directories and to learn about advertising opportunities, please contact Alan Jones at ajones@wcvt.com or call 802-496-8328.


Your New Community Portal – The Place To Go When You Need To Know!

Do you have something for sale? Trying to get the word out about an upcoming event? With your new Community Portal, you can post your own content, news and event information. It’s easy and it’s FREE! The Community Portal also provides the latest local and national news and local weather, streaming videos from a variety of video channels including sports, comedy, news, business, home/family and much more!

There are two Community Portals. One is for Mad River Valley subscribers and the other for those in the Champlain Valley. Each portal contains information unique to that location. To access your Community Portal, click on one of the following links:

Mad River Valley - http://madriver.gmavt.net
Champlain Valley - http://champlain.gmavt.net

For more information about the new Community Portal, please contact Alan Jones at 802-496-8328 or e-mail ajones@wcvt.com.

Commuynity Portal


And The Winner Of One Free Month Of High-Speed Internet Service Is…

Congratulations Bill van Zyverden for being this month’s winner of one-free month of high-speed Internet service. Bill’s name was chosen at random from customers who completed our monthly Green Mountain Access technical support surveys.

Each month, one name is selected at random from customers who completed our online technical support or new user surveys. Survey requests are sent out via e-mail to customers after calling technical support, or establishing new service. So be sure to fill out those surveys!

Business Spotlights

Mint Restaurant /The Tea Store – Waitsfield

When Savitri Bhagavati and Iliyan Deskov, a restaurateur and chef, respectively decided to escape the bustle of city life, they sought a home that was sustainable and more community oriented. They found it in the localvore-friendly town of Waitsfield. After arriving last September, they opened a teashop on Main Street, where they did tastings and sold loose-leaf teas and aromatherapy products. This past November, they moved their business to Bridge Street, into the building that once housed The Spotted Cow. The healthful eats at MINT include vegetarian, vegan and organic meals made with lots of local ingredients. Along with daily seasonal specials, they offer dishes with international flair. Modern but cozy space will be available to diners and tea drinkers. MINT is located at 20 Bridge Street in Waitsfield. They are open Tuesday – Saturday and can be reached at 496-5514. Visit their website at www.mintvermont.com.

Mint Vermont


Hear Clear in Vermont – Bristol

Hear Clear in Vermont specializes in advanced hearing technology and state-of the- art hearing aids. Donna Mergel, a licensed Clinical Dispenser, owns and operates the business. Hear Clear in Vermont provides a variety of hearing care services, including hearing evaluations, video ear inspections, hearing instrument fittings and adjustments, aural rehabilitation and more. They offer the most advanced line of hearing instruments, designed to fit all needs and lifestyles. Hear Clear in Vermont is located on 34 Main Street, Suite 2 in Bristol. In home service visits are also available. Call today for more information on their services. You can reach them at 453-7997 or via e-mail at hearclearinvermont@yahoo.com.

Hear Clear Vermont

Tutorials
Caution! Warning About Counterfeit And Pirated Software

According to a recent report from Microsoft®, the number of customers who unknowingly purchased counterfeit and pirated Microsoft software has risen dramatically over the last two years. This software poses a serious risk to security, since studies around the world have shown that a high percentage of illegally copied or downloaded software contains spyware, malware, or other malicious code. Consumers who are duped by fraudulent software can encounter viruses, lose personal information, risk having their identities stolen, and waste valuable time and money.

Worse yet, today's counterfeiters are often large criminal syndicates that don't stop at distributing hundreds of copies of unlicensed software. Software pirates are likely to create botnets, which are armies of compromised computers controlled by cybercriminals and used to perform a host of illegal Internet activities.

Here are some tips to help you avoid buying counterfeit software:

1. Take the time to fully research the products that you are buying and from whom you get them. Read reviews and talk to retailers so that you build a knowledgeable perspective.

2. If the price seems too good to be true, it probably is. Buy from a reputable source such as major retailers or other recognized resellers.

3. Look for spelling mistakes on the software package or a shoddy appearance.

4. Make sure software products are licensed. It is standard that every legal piece of software includes a developer's license agreement.

5. If you're unsure if a product is legitimate, call the manufacturer.

Microsoft has launched an education campaign to help you recognize counterfeit and pirated software, and know if you're purchasing genuine products. For more information, visit their "How to Tell" site at http://www.microsoft.com/howtotell.


Ask The Help Desk – What Are Hashtags And How Do I Use Them?

Question: As someone who's just getting started on Twitter, I'd like to know more about hashtags. What are they and how do I use them?

Answer: Hashtags are a community-driven way to label tweets (posts made to Twitter). They begin with the hash mark (#), followed by a word, phrase, or abbreviation—examples of hashtags include #americanidol and #lakers. When you insert a hashtag in your post, it makes it easy for Twitter users who don't already follow you (plus anyone searching Twitter) to find your public contributions to the discussion on that particular topic.

Here are some tips for you:

• In order to get tracked via a hashtag, you need to opt-in and follow twitter.com/hashtags. Every time you make a post in Twitter that includes a hashtag, it will show up as a real-time post on hashtags.org.

• If you visit hashtags.org, you can click on any tag and it will show you all of the posts that have been tagged with that keyword.

• You can search for hashtags on Twitter by using the search box on the Twitter sidebar.

• You can also subscribe to any updates that contain a tag by visiting hashtags.org, entering in the tag you want to follow, and then clicking "subscribe."

By the way, thanks for the question. We're glad we could hash over this topic with our readers.


Short Tutorial – Changing The Sound Of E-mail Notification

You probably enjoy having the freedom to change the ring tone on your phone to suit your personality and preferences. Well, you have a similar opportunity to change the sound you hear when new e-mail arrives on your computer. Just follow the steps below for your e-mail program and operating system:

Changing the Sound of New E-mail Notification Using ...
E-Mail Program: Outlook Express 6 or Mozilla Thunderbird
Computer Operating System: Windows XP

1. Select "Control Panel" from the "Start" menu. (Make sure you are in "Classic View.")

2. Double click on the "Sounds and Audio Devices" icon.

3. The Sounds and Audio Devices Properties window will open. Click on the "Sounds" tab.

4. Highlight "New Mail Notification" in the "Program Events" list.

5. In the "Sounds:" field, select a sound from the drop-down list, or use the "Browse" button to find a sound not in the list. To assist you in selecting a sound, click on the arrow button next to the drop- down list to listen to a sound of interest.

6. When you have made your selection, click on the "Apply" and then the "OK" buttons to accept and save your changes.

Changing the Sound of New E-mail Notification Using ...
E-Mail Program: Windows Mail or Mozilla Thunderbird
Computer Operating System: Windows Vista

1.Select "Control Panel" from the "Start" menu. (Make sure you are in "Classic View.")

2. Double click on the "Sounds" icon.

3. The Sound window will open. Click on the "Sounds" tab.

4. Highlight "New Mail Notification" in the "Program" list.

5. In the "Sounds:" field, select a sound from the drop-down list, or use the "Browse" button to find a sound not in the list. To assist you in selecting a sound, click on the "Test" button to listen to a sound of interest.

6. When you have made your selection, click on the "Apply" and then the "OK" buttons to accept and save your changes.

Changing the Sound of New E-mail Notification Using ...
E-Mail Program: Mail.app
Computer Operating System: Mac OS X 10.5

1. With Mail.app open, click your cursor arrow on the "Mail" menu and select "Preferences" from the resulting drop-down menu.

2. When the Preferences window opens, select the "General" tab by clicking on its icon.

3. Click on the drop-down button next to "New mail sound." A drop-down menu listing all the sounds in your system will appear.

4. Select a sound and the sound will play. Keep making selections and listening to sounds until you find the one you like best.

5. Once you have made your final sound selection, close the Preferences window to save your changes.

Community Events

A Prairie Home Companion, Live in HD at Town Hall Theater – February 4 - Middlebury

First ever Live in HD broadcast of A Prairie Home Companion with Garrison Keillor, featuring special guests and show regulars Sue Scott, Tim Russell, sound-effects wizard Tom Keith and Guy's All-Star Shoe Band. The live broadcast at Town Hall Theater, Middlebury, begins at 8 pm. Tickets, $15, are available through the THT Box Office by calling 802-382-9222, online at www.townhalltheater.org, or in person on Merchants Row, Middlebury (Mon-Sat, noon-5 pm).


15th Annual Burlington Penguin Plunge – February 6 -Burlington

Challenge yourself and your friends to join the frenzy and jump into freezing February waters during the 15th Annual Penguin Plunge to benefit Special Olympics Vermont. Raise money for Special Olympics Vermont by pulling together a team or plunging as an individual. Prizes will be awarded to the highest fundraiser, largest pack of plungers, and best costume. Don’t be left in the cold, get involved in this fun filled event! Burlington Penguin Plunge takes place on Saturday, February 6th, 2010 at the Waterfront Park in Burlington. Don't be left in the cold - register TODAY! www.penguinplunge.org call (800) 639-1603 ext. 105.


Battle For Burlington – February 20 - Bolton Valley Ski Resort

Kids from local high schools team up against their rival high schools for a throw down in the park. This event draws some of the best local riders to the park. Event takes place on Saturday, February 20th. Visit www.boltonvalley.com for more information.


Moose on the Loose Snowshoe Trek – February 27 Mad River Glen

Stark Mountain is home to our largest mammal - the moose! See the signs of these fascinating animals, learn all about their behavior, what they eat, and their seasonal cycles. Moderate difficulty. Trek takes place on Saturday, February 27 from 10:30 a.m. - 1:30 p.m. at Mad River Glen. For more info, visit www.madriverglen.com/naturalist.

Sites of the Month
Lend a Hand in Haiti

http://redcross.org - You can help the victims of the catastrophic earthquake and aftershocks in Haiti by making a contribution to the American Red Cross International Response Fund. It will provide immediate relief and long-term support through supplies and technical assistance. Visit their site to make a donation, get news updates from Haiti, and find out how to get information if you have loved ones there. You can also send a $10 donation by texting 'Haiti' to 90999.


Celebrate Black History Month

http://biography.com/blackhistory/index.jsp - February is Black History Month, and a great time to visit this site. It features an interactive timeline to give you an overview of black history. You can also read articles, watch videos, play games, and check out featured bios on such notable figures as Barack Obama, Maya Angelou, Martin Luther King Jr., and Rosa Parks.


Hot Site for Chili Lovers

http://chilicookoff.com - This is the online home of the International Chili Society (ICS). Cookoffs take place throughout the world, and winners are qualified to compete at the World's Championship Chili Cookoff held each year in October. Check it out to read about cookoff winners dating back to 1967 and get some of their chili recipes to try at home. It's a sure recipe to heat up cold days.

We hope you found this newsletter to be informative. It's our way of keeping you posted on the happenings at our shop.

Thanks for your business! Best regards,
GMA Tech Support Team
Green Mountain Access
Mechanicsville Rd Hinesburg, VT 05461
888-321-0815 (toll-free) 802-496-8598(local)

Green Mountain Access | Tech Support | Newsletter Archive

Green Mountain Access Waitsfield Telecom

(We have used our best efforts in collecting and preparing the information published herein. However, we do not assume, and hereby disclaim, any and all liability for any loss or damage caused by errors or omissions, whether such errors or omissions resulted from negligence, accident, or other causes.)

©2004 Cornerstone Publishing Group, Inc.